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Exchange UM 2010 ingtration with callmanager 8.6

aibrahim.sallam
Beginner
Beginner

Dears,

I need your help i have been configured my exchange um server and call manager as the following topic

http://www.microsoft.com/en-us/download/details.aspx?id=13591

but when i tried to dial exchange polit number i got busy tone.

10 Replies 10

Post the SIP dialog and identify the calling/called party numbers, as well as the IPs of CUCM and the Exchange UM role server. We'll see if we can spot an issue and provide suggestions to address it if CUCM is at fault.

     Trunk Configuration      

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Configuration

The Inbound Calls, Calling Search Space is < None >. Assuming yoru DNs and such are in partitions, you need a CSS and a reset of the trunk.

Please remember to rate helpful responses and identify helpful or correct answers.

I changed it but still same issue.

NOT THE CORRECT SETTING

That's the Incoming Calling Party Settings section, not Inbound Calls as I stated.

Please remember to rate helpful responses and identify helpful or correct answers.

Thank you Jonathan for your prompet reply, please see the below image i changed the setting but still same issue.

At this point we'll need the CUCM SDI/SDL traces to see what the issue is. Ensure that troubleshooting traces are enabled when you reproduce the issue and call out the gateway IP, calling/called number, and timestamp of the call.

Please remember to rate helpful responses and identify helpful or correct answers.

See this sip message

INVITE sip:8800@10.0.0.11:5060 SIP/2.0

Via: SIP/2.0/UDP 10.0.0.59:5060;branch=z9hG4bK981777e77a0

From: "Ahmed Sallam" <1001>;tag=22564~fcdf7671-1e18-4f71-9dfe-1bd078f7abad-32612655

To: <8800>

Date: Tue, 06 Aug 2013 12:23:23 GMT

Call-ID: f68b8100-2001eab3-649-3b00000a@10.0.0.59

Supported: timer,resource-priority,replaces

Min-SE:  1800

User-Agent: Cisco-CUCM8.6

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

CSeq: 101 INVITE

Expires: 180

Allow-Events: presence, kpml

Supported: X-cisco-srtp-fallback

Supported: Geolocation

Call-Info: <10.0.0.59:5060>;method="NOTIFY;Event=telephone-event;Duration=500"

Cisco-Guid: 4136337664-0000065536-0000000109-0989855754

Session-Expires:  1800

P-Asserted-Identity: "Ahmed Sallam" <1001>

Remote-Party-ID: "Ahmed Sallam" <1001>;party=calling;screen=yes;privacy=off

Contact: <1001>

Max-Forwards: 70

Content-Length: 0

There should have been a 100 TRYING response from Exchange. If you're not getting a response there is either a routing problem (unlikely) or a misconfiguration on Exchange. The later would be a question for a Microsoft forum though.

What are you mean of routing problem?

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