01-17-2018 07:24 AM - edited 03-19-2019 01:04 PM
Hello,
I have a strange questions. We are using cucm, cuc, cups and webex in our company. We are using as well a monitorings tools (PRTG) to inform us about new alarms in our IT. PRTG can generate some email and sms.
There is a way for that the monitoring tool send an email or sms on our call manager and this one generate a alarm call on our directory number???
Thanks you in advance for your remarks and for your help
xavier
Solved! Go to Solution.
01-17-2018 09:51 AM
Yes, but that would require custom programming to create an app that receives those emails/sms and then it uses CTI/webdialer to place that call.
01-17-2018 09:51 AM
Yes, but that would require custom programming to create an app that receives those emails/sms and then it uses CTI/webdialer to place that call.
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