08-14-2008 10:00 PM - edited 03-18-2019 09:28 PM
Hi There,
I'm interested to know if there is a feature in CUCM 6.X (may be an IVR application) it can be used to collect digits, entered by a caller via the phohe keypad, the passsing this to a different system in a text file for instance?
Any help is appreciated.
Regards,
Esteban
08-15-2008 03:34 AM
no, CUCM is a call agent, not an IVR. you need extra SW to perform that (UCCX, UCCE, CVP)
HTH
java
if this helps, please rate
08-30-2013 02:50 AM
You can use TCL scripts on the Voice Gateway for basic IVR Functionality with CUCM
http://www.cisco.com/en/US/docs/ios-xml/ios/ios_tcl/configuration/12-4t/nm-script-tcl.html
Regards,
Amritesh Anand
Pleaes rate if found helpful
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