cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
376
Views
0
Helpful
1
Replies

Jabber for Android over vpn

osamaokok
Beginner
Beginner

Hi,

We have an issue with Jabber for Android over VPN, the problem as follows:

Jabber for Android over VPN is registered to CUCM and when I tried to call desktop IP phone only one way audio, we also have Jabber for IPhone also connected over VPN and can call the desktop phone with no issue (both parties can talk and hear)!!!!

what might be the cause of this issue?

Regards,

   

1 REPLY 1

TomMar1
Participant
Participant

I would check the firewall and confirm that the UDP ports Jabber requires are open.  It is mostly likely a dynamic UDP port range on the inbound side (outside into the firewall) that is being blocked.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: