Absolutely, role based access has been introduced for UCCX only. Refer the Release Notes of UCCX 11.5 below:
Deepak, would you know why, after my upgrade from MediaSense11 to 11.5, my "Manage Recordings" gadget is failing. When I click the tab in Finesse, I keep getting a message to accept a certificate. Just FYI, this was all working prior to the upgrade. I do notice, and I am fairly sure this was not there prior to the upgrade, that the upgrade generated 2 new certificates in MediaSense. There is a new tomcat-ECDSA and tomcat-trust certificate, both using the common name of myservername-EC.mydomain.com. I don't have DNS entries for these and have not signed them.
Welcome! To begin using MediaSense within Finesse, please set up access by clicking the button below and adding a security exception for the certificate issued by the MediaSense server.