03-19-2018 09:32 AM - edited 03-19-2019 01:13 PM
Like the title says i have nothing in my drop down for assigned teams. this appears to be working on other accounts but not mine specifically. i verified i have access in SubSystems > RMCM > Teams. is there somewhere else i should be looking? i've tried restarting the "Cisco Desktop Sync Service" which i read somewhere else might help, however i'm still having the issue. any suggestions?
CCX System version 10.6.1.11002-15 we will be updating versions here before too long but we can't at this moment.
Solved! Go to Solution.
03-20-2018 08:47 AM
Found the resolution:
Restart service: Cisco Unified CCX Notification Service
Notice: this will throw any users that are in "Ready" into not ready it took our system about 40 seconds to reboot the service and then all was well again.
03-20-2018 08:47 AM
Found the resolution:
Restart service: Cisco Unified CCX Notification Service
Notice: this will throw any users that are in "Ready" into not ready it took our system about 40 seconds to reboot the service and then all was well again.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide