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Restore default greeting for system call handler

craig.petty
Beginner
Beginner

Unity Connection 8.0.3

There is a default system call handler called "Opening Greeting".  A while ago I changed the greeting for that call handler without first saving a copy of the default greeting, and now I want to revert it to the default.  How can I do that?

I think the default greeting said, "Hello, Cisco Unity Connection messaging system.  From a touch tone telephone you may dial an extension at any time.  For a directory of extensions press 4, otherwise, please hold to leave a general message".

 

2 REPLIES 2

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Craig,

 

Have you tried just disabling your "recorded" greeting? I would think that should reinstate the default.

 

Cheers!

Rob

Thanks.  Unity Conn won't let me disable the standard greeting, but I can change it to "Callers Hear: System Default Greeting" instead of "My Personal Recording" which I have it set to now.  I assume that's what you meant.  Yes, I did try that, but then I hear, "sorry opening greeting is not available", so that's no good.

 

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