08-04-2013 01:52 PM - edited 03-19-2019 07:05 AM
Hi As a Individual is it possible to get a TAC if so how i can i get the Access.
Solved! Go to Solution.
08-04-2013 04:09 PM
In order to open a TAC case your equipment or software needs to be covered by Cisco smartnet, you need to register the smartnet contract number under your CCO profile to be able to open TAC cases. If you do not have a valid smartnet contract then you are not entitled to Cisco TAC assistance.
HTH, please rate all useful posts!
Chris
08-04-2013 04:09 PM
In order to open a TAC case your equipment or software needs to be covered by Cisco smartnet, you need to register the smartnet contract number under your CCO profile to be able to open TAC cases. If you do not have a valid smartnet contract then you are not entitled to Cisco TAC assistance.
HTH, please rate all useful posts!
Chris
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