11-15-2011 12:44 PM - edited 03-19-2019 03:57 AM
Hi All,
I have a test environment with a CUCM 8.6.1 connected to two separat UC 8.6.1 systems. Both UC systems are interconnected using Networking.
For test purposes I have connected the CUCM to each UC via SIP Trunk as well as via SCCP. For both configuration the Cross Transfer does not at all. Please see below the error log output for both - SCCP and SIP . I have configured everything according to the guide.
Do you have any idea? Thank you.
phone --> SCCP-- > uc1 -- >uc2
uc2 error ---> failed to find a # digit (termination digit) in packet [Src/HandOff.cpp:930]
uc1 Port messaging output:
CallData, 1, CallerId=5000, CalledId=5554, RedirectingId=, Origin=16, Reason=1, CallGuid=D461E25A8A9C4A42BD7503CE54BB11DD, CallerName=VoiceMail, LastRedirectingId=, LastRedirectingReason=1, PortDisplayName=CUCM-8-6-001
Application, 1, 5000, AttemptSignIn
State, 1, 5000, State - AttemptSignIn.cde!Dummy
State, 1, 5000, Event is [NULL]
Application, 1, 5000, PHTransfer
State, 1, 5000, State - PHTransfer.cde!LoadInfo
State, 1, 5000, Event is [TrueEvent]
Application, 1, 5000, PHGreeting
State, 1, 5000, State - PHGreeting.cde!PlayGreeting
Display, 1, 5000, Call answered if needed
Display, 1, 5000, Playing greeting for Call Handler: Opening Greeting
Display, 1, 5000, DTMF received [B]
Display, 1, 5000, Hand off request, received [B]
State, 1, 5000, Event is [NULL]
Application, 1, 5000, HandOffResponse
State, 1, 5000, State - HandOffResponse.cde!RespondToHandOffRequest
Display, 1, 5000, Hand off response, sent [D]
Display, 1, 5000, Packet received [1]
State, 1, 5000, Event is [TrueEvent]
State, 1, 5000, State - HandOffResponse.cde!IsUnityHandOff
State, 1, 5000, Event is [ConnectionHandOff]
State, 1, 5000, State - HandOffResponse.cde!ProcessPacket
State, 1, 5000, Event is [NULL]
State, 1, 5000, State - HandOffResponse.cde!LogFailureOnResponse
State, 1, 5000, Event is [NULL]
State, 1, 5000, State - HandOffResponse.cde!HandleFailureOnResponse
State, 1, 5000, Event is [NULL]
State, 1, 5000, State - HandOffResponse.cde!DoHangUp
State, 1, 5000, Event is [HangupEvent]
Display, 1, 5000, Idle
Conversation Manager Log-file
21:12:10.885 |16778,CUCM-8-6-001,B06274840A584CBDB85F0AAFC176F578,Arbiter,-1,Incoming Call [callerID='5000' callerName='VoiceMail' calledID='5554' redirectingID='' lastRedirectingID='' reason=1=Direct lastReason=1=Direct] port=CUCM-8-6-001 portsInUse=1 ansPortsFree=1 callGuid=B06274840A584CBDB85F0AAFC176F578
21:12:13.689 |16778,CUCM-8-6-001,B06274840A584CBDB85F0AAFC176F578,ConvSub,-1,ProcessPacket_OnEntry: Failed to find a # digit (termination digit) in packet [Src/HandOff.cpp:930]
21:12:13.689 |16778,CUCM-8-6-001,B06274840A584CBDB85F0AAFC176F578,ConvSub,-1,LogFailureOnResponse_OnEntry: Hand off response failed - NP_HANDOFF_PACKET=[1], NP_HANDOFF_LOGON_ID=[], NP_HANDOFF_KNOWN_DEVICE=[false], NP_HANDOFF_TRANSFER_CALLERID=[], NP_HANDOFF_TRANSFER_CALLEDID=[], NP_HANDOFF_UNITY=[false] [Src/HandOff.cpp:1437]
################################################
phone --> sip trunk --> uc2 --> uc1
Port messaging output:
State, 1, , State - HandOffResponse.cde!IsUnityHandOff
State, 1, , Event is [ConnectionHandOff]
State, 1, , State - HandOffResponse.cde!ProcessPacket
State, 1, , Event is [RouteToLogon]
State, 1, , State - HandOffResponse.cde!RouteToLogon
State, 1, , Event is [NULL]
Application, 1, , SubSignIn
Display, 1, , Subscriber Sign-In
State, 1, , State - SubSignIn.cde!AnswerPhone
State, 1, , Event is [TrueEvent]
State, 1, , State - SubSignIn.cde!AuthenticateUser
Application, 1, , -->SubAuthenticate
State, 1, , State - SubAuthenticate.cde!TryCounter
State, 1, , Event is [NULL]
State, 1, , State - SubAuthenticate.cde!GatherID
State, 1, , Event is [FalseEvent]
State, 1, , State - SubAuthenticate.cde!LoadSubscriberMinimalData
State, 1, , Event is [NULL]
State, 1, , State - SubAuthenticate.cde!GatherPIN
Application, 1, , -->SubAuthenticatePW
State, 1, , State - SubAuthenticatePW.cde!ValidatePwd
State, 1, , Event is [TimeoutEvent]
State, 1, , State -
State, 1, , Event is [HangupEvent]
Application, 1, , <--SubAuthenticatePW
State, 1, , Event is [HangupEvent]
Application, 1, , <--SubAuthenticate
State, 1, , Event is [HangupEvent]
Display, 1, , Idle
11-21-2011 01:03 PM
So guys, after upgrading to the latest UC version, the integration works as expected. It seemed to be a issue with vmware.
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