cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
750
Views
0
Helpful
3
Replies

Unity Connection 11 - SIngle Inbox feature

zulfi
Beginner
Beginner

Is Single Inbox unified messaging feature of Unity Connection 11 is included in CUWL Standard licensing ?

Thanks,

3 Replies 3

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi there,

Yes, CUWL "Basic" licenses include the Single Inbox feature;

Licensing

Cisco Unity Connection user and interoperability functions are offered under a single, low-cost Basic user license that you can use for all core functionality (voicemail, unified messaging, or integrated messaging). An Enhanced user license provides all the user and interoperability functions available with the Basic license plus the Cisco Survivable Remote Site Voicemail capability for branch-office users. Enhanced licensing provides a second standby mailbox at the branch office for remote users. Both Basic and Enhanced capabilities are provided with Cisco Unified Workspace Licensing (UWL).

Cisco SpeechView (transcription services) is an additional per-subscriber subscription based license providing Speech to Text capability.

The Cisco Enterprise License Manager (ELM) hosts Cisco Unity Connection licenses. The Cisco ELM can be running on the same server as Cisco Unity Connection or on a remote server.

From;

http://www.cisco.com/c/en/us/products/collateral/unified-communications/unity-connection/datasheet-c78-733289.html

Cheers!

Rob

Thanks..

Also, Is there a way to download all voicemails for a specific line? 

Several:

  • Use the CUMI API
  • Login to that mailbox from a IMAP mail client. You would need to know or reset the mailbox password to do this.
  • Login to the mailbox from the /inbox URL
  • Use COBRAS to backup the mailbox.
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers