is it possible to remove the system default prompt message "Are you still there?" from the CUE AA script? even though the caller doesn't press anything?
Router C2921, IOS: 152-2.T2
Solved! Go to Solution.
thanks for the reply.
the thread is a bit unclear..."Right click the menu, go to properties, input...."
on the CUE there is only the Auto Attendant "Menu" where you can choose/enable your script, but you cannot modify any parameters.
...and there is another section under System -> Scripts where the scripts can be uploaded.
and that's actually all..
do you have any ideas?
Just download the system script from other working unity express server and upload the scipt as below steps
System> Script>>Upload the system script which you donwload from another unity server(Same step to download from another unity server.) net below steps
Voice Mail > Auto Attendant>>>autoattendant * >>>Changed the system script uploaded, which he taken from another system>>>>Set the bussiness hours which will be schedule for the Out of office hours>>and set the OOH promt IVR(which you wanted to play)>>