Voicemail to email

[mikeputz1]

Hello,

We're using PCP and CUC 11.5 

We have a voicemail template with Message actions 'accept and relay' and I entered the SMTP smart host (is this correct?)

In Unity connections SMTP host has been configured as the same. 

I want to understand why this is not functioning as expected?

[mikeputz1]

I used this new voicemail template and set it as active, but the settings are not taking.

[mikeputz1]

The best solution I could find is setting the email address to be %userID%@domain.com

If there are any discrepancies between userID and the email address it needs to be manually updated in Unity.