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Voicemail to email

mikeputz1
Beginner
Beginner

Hello,

We're using PCP and CUC 11.5 

We have a voicemail template with Message actions 'accept and relay' and I entered the SMTP smart host (is this correct?)

In Unity connections SMTP host has been configured as the same. 

I want to understand why this is not functioning as expected?

2 Replies 2

mikeputz1
Beginner
Beginner

I used this new voicemail template and set it as active, but the settings are not taking.

The best solution I could find is setting the email address to be %userID%@domain.com

If there are any discrepancies between userID and the email address it needs to be manually updated in Unity. 

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