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What is the SKU in Cisco CCW to order additional PRI port for Cisco ISDN Gateway

David Anstee
Level 4
Level 4

‎05-09-2016 04:49 PM - edited ‎03-19-2019 11:05 AM

What is the SKU in Cisco CCW to order additional PRI port for Cisco ISDN Gateway?

The Datasheet over here: http://www.cisco.com/c/en/us/products/collateral/unified-communications/telepresence-isdn-gw-3241/data_sheet_c78-626475.html

Says that the SKU is: L-3241-1PRI

However in Cisco CCW if you enter this SKU it errors with "Product cannot be purchased, because it is only available as an option for other items."

I also found another SKU from an Internet Search which is LIC-3241-1PRI however this also does not work in CCW with the same error.

How do you order an 'additional' PRI Port for an existing Cisco ISDN Gateway??

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David Anstee
Level 4
Level 4

‎05-09-2016 04:52 PM

After further searching on the Internet, I stumbled across the correct SKU.

It is: L-GW3200-UPG-PAK

I would strongly recommend that Cisco updates its Data Sheet with the correct SKU :-)

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