can't clear UCS-B200 M4 CMOS

[Hatem Khadr]

During upgrading the blade server 200 M4 from release 3.1 to 4.1 the upgrade stuck in process "Waiting for Bios post completion information from IBMC error code 1002" and as per Cisco this is a bug, and the round solution "a CMOS clear may be required" but i can't access the bios to clear CMOS and also ssh not working .

[Kirk J]

On the general tab (equipment view), there is a 'recovery server' menu.  Have you tried 'Reset CMOS' from there?

Also, can try removing the CMOS battery  for 10 min. https://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/hw/blade-servers/B200M4/B200M4_chapter_011.html#ID524 

Kirk...

[Hatem Khadr]

Hi Kirk J

yes, i tried Reset CMOS, removing the CMOS battery for 10 min and decommission\commission, but the problem is still

[Hatem Khadr]

Hi Kirk J

yes, i tried "Reset cmos" , removing the CMOS battery for 10 min and decommission\commission, but the problem is still