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Failed login info: User name is longer than expected

Chrodriguez_1
Beginner
Beginner

Trying to access our UCS Central environment and receive the following error: Failed login info: User name is longer than expected

my username is: chrodriguez.a

Something appears to not be setup with LDAP correctly and looking for fix please.

4 Replies 4

Sandeep Singh
Rising star
Rising star

Do you also get similar message when login to UCS manager? What is the domain name you are using? There is a 32 character limit in UCSM for username. As per document

"For systems using remote authentication protocol, the authentication domain name is considered part of the user name and counts toward the 32-character limit for locally created user names. Because Cisco UCS inserts 5 characters for formatting, authentication will fail if the domain name and user name combined character total exceeds 27"

The UCS Central document also mentions this limit but only for RADIUS authentication.

"For systems using RADIUS, the authentication domain name is considered part of the user name. Therefore, it counts toward the 32 character limit for locally created user names. Because Cisco UCS reserves five characters for formatting, you cannot have a combined total of more than 27 characters for the domain name and user name"

UCSM credentials are just fine, only on UCS Central do I receive the error about too long of name.

still have error, anyone have an IDEA?

Greetings.

Can you check and see if http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/ucs-central/GUI-User-Guides/Authentication/1-5/b_CiscoUCSCentral_AuthenticationGuide_1-5/b_CiscoUCSCentral_AuthenticationGuide_1-5_chapter_011.html applies to your situation in terms of "The maximum group map length supported in Cisco UCS Central is 240" ?

Thanks,

Kirk...

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