Hi all,I'm having an issue with a Room Kit Plus batch that arrived with software version ce10.8.3.1. We need to downgrade them to either ce9.15.3.25 or .26 for our service, but I can't get the Navigator to connect to the codec after downgrading in or...
Hi guys, having a bit of trouble with a customer who can barely hear the audio in calls.They've noted that the audio only comes out the right-hand side of the speaker bar mostly, although the left side is very faint and the right-side is still a lot ...
Hi all! I just had an engineer call me after a site visit saying that he was able to switch Bluetooth on without the admin password on an EX90. We have it switched off for security reasons (all be they rather silly). Unfortunately I don't have one in...
Hi guys! Title pretty much says it. Is there any way to keep the clock and upcoming conferences list while using a custom wallpaper? The Branding option doesn't seem to have any way to set a wallpaper for its fully awake state.
Question's pretty much in the title, I can't seem to find any way to do this through the API or the web interface. Hopefully I'm just being blind. We could just put an anti tamper label over USB ports, but it'd be nice to completely disable it for ad...
That's a really good thought, but no unfortunately we aren't able to connect these to the cloud as we're on a completely isolated network for security reasons. I'm literally just manually putting in the required static network information to get to t...
Ah! Clearly I didn't read enough, I was wondering why I couldn't find anything about it in the documentation. We're already on CE, thanks for your help!
Thanks for the response Patrick.
That was my first thought and I was sure I'd tried that, but just went back to make sure. Unfortunately no button on the remote will hide it.
Not to worry, if anyone else ever has the same problem, just change the CallSetup setting form Gatekeeper to Direct. That will clear it up.
If someone wants to copy and paste what I just wrote into a new reply, I'll mark it as the answer so future p...
