When using Control Hub (NOT Contact Center) to manage Queues & Agents:What is the default Wrap-up Time for Agents?How/where can the Wrap-up Time be edited or changed? 

We are looking to transition from Contact Center to Control Hub (many unnecessary and poorly designed flows.  CH is a better solution for our needs).The one feature I can not seem to figure out:  "Press 3 for hours and directions" and then play an au...