About Mr Winters

Mr Winters · 11-28-2023

I have inherited a customer that is using 2 CMEs on 2 sites. Call transfer is fine, calling between sites is fineThe issue is call pickup is not working for calls originating from the other site. ExampleSite A (Ex400) makes a call to site B (Ex600), ...

Mr Winters · 12-05-2023

Hello MarenYes that is the case, I have two CME instances that are interworkedCall pickup within 1 CME works (example 600 has an inbound DDI call, Extension 601 can pick this up)The issue is that when the call comes from the other CME that Pickup doe...

Mr Winters · 12-05-2023

Thank you BThe issue I am having is that 601 can pickup 600s calls; this was confirmed in the original post. The only time Pickup does not work is if the origination is from the second CME hence the idea it might be a pickup across site issue. I will...

Member Since	‎11-28-2023 04:56 AM
Date Last Visited	‎03-27-2024 12:16 AM
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Question Regarding Call pickup between 2 Sites (2 CMEs)

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Re: Question Regarding Call pickup between 2 Sites (2 CMEs)