About Maren Mahoney

Maren Mahoney · 12-03-2024

My client is using HTTPS to access the phones' web pages. The ability to get to the web page via HTTP has been disabled. I can access the CUCM 14 server itself directly using a web browser without going through the "Advanced/Proceed" business when th...

Maren Mahoney · 01-09-2024

I'm doing some troubleshooting and I can't figure out what the "gci" parameter in the "Call-Info" header field is for. I came up empty looking at RFCs (although it's probably in there...). Does anyone know what this parameter is for? Examples from SI...

Maren Mahoney · 10-31-2023

The following SQL Command will purge voicemails out of CUC for a single user's ('vmuser1' in the below) voicemail box between specified dates: run cuc dbquery unitymbxdb1 update tbl_FolderItem set deleted = 1 where arrivaltime between '2023-01-01 06:...

Maren Mahoney · 02-10-2023

I freaking give up. I've installed Java. I've installed in compatibility mode. I've installed from the command line with the -gui switch. No joy. It gets to "Choose Java Virtual Machine" and spins and spins and spins. Does anyone have the secret sauc...

Maren Mahoney · 03-02-2020

I have a situation where all calls going out a specific SIP trunk are having all caller ID masked as 703XXXXXXXXXX. (Not happening on other trunks.) It is not an External Phone Number Mask.It is not a translation pattern, or a field on the Route Patt...

Maren Mahoney · 12-19-2024

I'd take a look at the Admin Guide and look at Access Control Groups to look at the definitions for each of the Roles. Here is a link for CUCM 14: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/14SU2/adminGd/cucm_b_administration-gui...

Maren Mahoney · 12-19-2024

That your pings are only 83% successful is a concern and, in my opinion, that needs to be addressed first as it may solve the 'calls randomly work/don't work' problem. Once that is resolved, to address the call problem, I'd suggest running: debug cc...

Maren Mahoney · 12-12-2024

When you click on "click here" and get a dependency, chances are that you are brought to either a System Call Handler or another object that is programmed to record a voicemail and have that voicemail delivered to the gk62754 voicemail box. For a Sys...

Maren Mahoney · 12-12-2024

Have you issued a "create profile" under voice register global recently? The log file is showing that the router doesn't match the phones with the voice register pools, which is often fixed with the create profile command. I'm assuming your MAC addre...

Maren Mahoney · 12-12-2024

What does debug voice register events tell you? Can you post the output? (In an attached text file, not in the body of your reply please.) Maren

Member Since	‎12-20-2007 07:10 AM
Date Last Visited	‎12-20-2024 07:47 AM
Posts	2,430
Total Helpful Votes Received	3439

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Phone Certificate Trust

What is "gci" in "Call-Info"?

CUC CLI SQL Command Help

RTMT 14 Install on Windows 10 Hangs on Choose Java Virtual Machine.

CUCM caller ID is masked with: "executeCallerIdOverride"

Re: Fetching PerfMon Hunt Group counters

Re: SIP TRUNK incoming and outgoing calls with CME fails

Re: Unable to delete end user voicemail - user is currently referenced

Re: SIP Phones problem with registering

Re: SIP Phones problem with registering