Our 3rdPartygadget is not loading in VPN-less FinesseGadget Functionality: - When an agent answers a call, the call details are stored in an SQL database. - If the same customer calls again, the datab...
Gadget Functionality- When an agent answers a call, the call details are stored in an SQL database.- If the same customer calls again, the database is checked, and the call is assigned to the same agent.- The gadget contains an XML file with JavaScri...
As per the document we have done the below configuration1. We have configured the middleware server hostname in the proxy map text file.2. We have added the ModulePref in the XML code.3. We have configured the reverse proxy IP in the JS file; whereve...
