Unfortunately, TAC is unable to assist directly with contract coverage orders.    Using the below Cisco Commerce resource, you may navigate to the below URL and open a ticket (The floating ‘Help’ menu will allow you to open a case with the Commerce S...

Let me look into this and get back with you. 

Hi James   Can you please share the CCO ID of the admin who has left? You may share these details via private message.   Regards, Shaina Moore