Hi Brian, Private mode will work in all browsers supported by Cisco Spark, and at this time Safari is not a supported browser. See this help article for the supported browsers: Cisco Spark | Cisco Spark for Web - Known IssuesThe actual issue is proba...

Martin, This can be caused by an NTP issue. The cert for idbroker.webex.com has a validity start date of Thursday, April 9, 2015 at 8:00:00 PM Eastern Daylight Time, and without NTP the phones will have a time set some time in November 2015. The phon...

Hi Tino,It is possible to do this without removing the display.First they would need to remove the cabinet cover as outlined in step #3 here: http://www.cisco.com/en/US/docs/telepresence/cts_1300/cts_1300_assembly_guide/1300_fru_replacement.html#wp10...

Hello Tino,The boot code and app code versions indicate that the codec is connected to the wrong port on the display. Move the HDMI cable connection to the other port on the bottom of the display and the error should clear up after a few minutes.-Pau...

Hello Fawaz,"UNABLE TO RETRIVE THE BOOT IMAGE" means that the touch took longer than 15 minutes to retreive the image from the UCM's TFTP service.I would first check that the phoneload configured for the system does not end with an extension (no .SPA...