Has anyone done a direct SIP Integration from Cisco Unity Connection to Avaya System Manager? I setup the phone system and ports/port groups but when trying to call in from Avaya I keep getting a 400 Bad Request 'Invalid SDP Information' on the Avaya...

Has anyone navigated this bug and successfully upgraded their CIMC? Is a CIMC upgrade needed to upgrade ESXi, we are currently at 6.0 but want to upgrade to 6.7 u3. Our CIMC is currently at 3.0{4a).

Hello, I just upgraded a customer's Call Manager Cluster from 11.5 SU2 to 11.5 SU6 and they are now experiencing this issue. So far two sites have reported that calls are being sent to the overflow number even though agents are available, the queue i...

Hello, I am having trouble figuring out why my outbound calling is not working in SRST. During normal operation calls are sent to the GW with 11 digits so I setup the SRST dial-peer to forward 11 digits on LD calls to the carrier. I have tried forwar...

Hello,   Scenario: Call Forward All to a 4 digit TP that expands out to E164 format. 5170 to +13309265170. +13309265170 is a CTI Route Point that CFA's to Unity Call Handler. I can dial 5170 and it works but if I try to CFA it goes lines voicemail bo...