Valid point for the tools, but on the flip side I have customers that open TAC cases because they've killed their own CUCM system and/or network and then want to blame us for allowing them to do so(It happens more than you would think). Its always th...
Allan, This is the first time I've heard of any tool like that. It doesn't surprise me that one is available because i know of the issues my customers have had due to the EM logouts, but I've never seen/heard it actually implemented. I would recommen...
Hal, If you need assistance with upgrading you can chart a solid upgrade path with the following link:http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.htmlTable 4 Export Restricted Supported Cisco Unified Communications Manag...
11 DLUs for STD or 17 DLUs for PRO is supposedly the guidelines for it. They might sell it to you on a "user" basis but that is what it corresponds to. Ryan