Register NOW For Customer Care Sessions at Cisco Live 2017Gain in-depth knowledge and insight into Customer Care technology by taking part in a host of educational activities focused all on Cisco Customer Care solutions at Cisco Live 2017 in Las Vega...

This video series focused on Cisco Unified Contact Center Express version 11.5 consist of individual, short demonstrations that highlight CCX v11.5 specific feature/functionality from both the agent and supervisor view. The goal is to provide you wit...

We encourage you to take the opportunity to listen to the recording of the January 31st CiscoLive Webinar focused on Cisco Context Service. Vikram Chhabra (Product Manager, CCBU) and Holger Esser (Engineer CCBU) delivered a powerful, knowledge packed...

Are you ready for Cisco Live 2016?Join us for the opportunity to gain in-depth knowledge and insight into Customer Care technology by taking part in a host of educational activities focused on Cisco Customer Care solutions at Cisco Live 2016 in Las V...