Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Dear team,For CCX licenses , we are using prepurtual license mode and sync with the on-prem smart license server. Due to power issue the CCX has been rebooted and license enforcement mode alert has triggered as in the screen shoot attached.I tried to...
Dear team,We are facing issue intermittently raise with the ccx agents while they are logged in finesse , they lost the connection to the CCX server. This usually happened when they are exploring different applications like outlook and reverted back ...
Dear team,I am trying generate CSR for Tomcat ECDSA however the available key length are not supported by our internal CA.Available key size are 256 ,382,521 and the CA requires 2048please advise if there is other way to generate the CSR with length ...
Dear team,Currently we have 3 different entities A ,B and C have common business in between.A is connected to B through IPSEC over MPLS network. B is connected to C through MPLS network. A can reach C through B only as there is no direct connection b...
Thanks All.Is there any servcie impact if I keep this mode for long time ? it has been 45 days since this error raised and all functions are working properlyDo I need really to fix the issue or it is cosmetic one ?
Thanks all for your responsesI tried to access locally while the workstation and Finesse are in same location and issue has no longer occured.this meams it might be related to network latency in the WAN links . still validating
A is hosting company and all incoming calls will be received by A then based on caller input the call will be routed to B or C. the proposed solution is temporary for some transition period
site A has only the call control system and no endpoints. call path is as belowExternal phone or mobile phone --> SIP-GW(A) --> CUCM(A) --> CUCM(B or C) --> Phone(C).then the RTP traffic will be between Phone(External) to Phone(C)