laharper wrote:
Please be assured that Cisco has not abandoned the customers of the SPA3102.
The Product Team has needed to make tough business decisions regarding the development priorities for the portfolio. Delivering a firmware release that addresses the issues that some of our SPA3102 user have experienced has been elevated as a priority.
We expect a maintenance release of the SPA3102 firmware will still take a few months to develop and test, but it is a commitment that the Product Team will schedule to provide.
Our anticipated target date is mid-summer 2011.
Sincerely,
Lance Harper
Product Manager
Cisco Systems, Inc.
Ahem... Now how credible do you think this is to us, your customers?
All this time, the firmware was either "allmost ready" or "going into test phase". Now you tell us it is going to be developed......
As Tamás (kabelnet2) pointed out about a year ago, this promise of fixed firmware has outlived the economical lifespan of the product.
Nothing personal, but your company's credibility rating on this is about the same as this weeks issue of "news of the world".
Too many broken promises by Cisco....
To illustrate this, here's a nice compilation (F.Y.I. the first time the issue was raised was way before August 2009, but the search engine of this forum still has some growing pains. And what ever happened to Sherman? He never answered the forum again.....):
Hi Peter & Community,
Per product management, I've assigned both this CID and the CID issue defined at https://www.myciscocommunity.com/message/13740#13740to CDETS# CSCtb67946
Engineering will now schedule a fix for this.
Next steps [very loosely described by me]:
1. Engineering management assigns task to Engineer
2. After analysis, a schedule is defined
3. Test code is produced
4. Code is tested by customer/s to verify fix
5. Code is tested, including regression testing
6. Schedule for general availability is defined
Regards,
Patrick
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