Voice Systems and Accessories - Small Business

Now that we have completed relabelling posts for supported products in the Voice and Conferencing board ( Link to the post ), we are moving onto this board. The read only mode is currently scheduled for February 20th - April 10th , if this changes we...

Yesterday I changed from ATT to Time Warner Cable not my Cisco SPA504G phone will only receive calls. When I call out it rings but the person on the other end of the phone can not hear me and I can't hear them. Does anyone know how to fix this? Time ...

I am trying to get a 9871 (also tested on 8865) phone to subscribe to an Event List for BLF hosted on an Asterisk based PBX. I followed the instructions here...https://www.cisco.com/c/en/us/support/docs/smb/collaboration-endpoints/cisco-ip-phone-7800...

Hello Cisco community I recently purchased six 8861 Cisco phones from Amazon 2 of the devices  requiring the license activation code, and the seller is not providing them, I reached out to Cisco they said the customer is not affiliated with them, is ...

The SPA962 with the latest firmware (6.1.3a) exhibt an issue with the back light timer. I can set the time in the Preference>Back Light Timer and save the setting. However, if I check it again the value (i.e. 10, or 30..) it's not there. Also "Screen...

I am unable to set a backlight timeout on my SPA 962. I have heard this was an issue with the latest firmware, but there has never been a newer version released.Does anyone know how to fix this? Or perhaps know of a workaround, other than using the s...

how to change the display name on the cisco 303 phone 

Good afternoon,I’m hoping to get some assistance. I’ve spent hours searching for a solution but haven’t been able to find what I’m looking for. I understand the 7965G is quite old, but I’m simply testing with it. I made a mistake when I entered the c...

I enabled SNR on a users line.  Works fine.Customer does not like that other phones show the option under CME Services URL>My Phone APPS> Single Number Reach, even when the phone line is not programmed to allow SNR.  Is the SNR option something that ...

We are trying to eliminate the user's ability to create their own greetings.  Looking for something like:"Sorry (users name from the Display Name/robotic voice) is not available,  record your message at the tone.  When you are finished, hang up or pr...

I am having trouble transferring directly to voicemail. My device is the Cisco 8861 Gigabit Color Business Phone and it has the CP-BEKEM 8800 VoIP IP Phone Key Expansion connected on the side. I want to determine how to transfer to the VM of other em...

My Phone is recently migrated how can I configure a programmable keys on my phone. I have access on Cisco CP-8865-3PCC Configuration Utility. Voice > Phone > Line Key 2 > Extended function > "fnc=cfwd;sub=333@"Is this right?

I’m setting up a Cisco 7841 IP phone and need the activation code and service domain for proper configuration. Can anyone help me with how to obtain these details?

I am at a loss. A user has 3 SPA504G IP VOIP phones configured that will, at random, have the "Block Caller ID" setting turn on, thus blocking the outbound caller ID of the phone. Every phone has been factory reset multiple times and one of the phone...