Voice Systems and Accessories - Small Business

I just setup a SPA502G behind a PBX. I want it to setup in such a way that when this phone is busy the next call gets forwarded (CFB) but the call forwarding should be noted on the screen of the SPA502G. The call is forwarded really to a recorded mas...

Hi, I have a SPA122 firmware 1.3.2-XU (014) Jul 2 2013. It was working fine for a few weeks but now it seems with switch itself into a do not disturb (DND) mode and all incoming calls go directly to vmail. The web UI show DND setting for Supplementar...

Hi people,My internal client reported us that when the ATA SPA112 received a calls takes more than 15 seconds to rings. He wants to reduce this time.Anybody Know how can I configure the ring time for the ATA SPA 112?Best regards,Daniel Sobrinho

Currently have 8 phones hooked up to a UC520.  Users with SPA525g2 phones report that when making phone calls, they will get an error saying " number not in service".  They then try again 2-3 more times and then the call finally goes through.  Other ...

I am trying to set up a somewhat unique configuration.  I have a UC540.  Every call comes in to a receptionist phone.  The receptionist often likes to stay late to catch up on work.  What we want is for the phone to still ring after hours, but have i...

Hi All,Kindly i need to know if SPA525-G2 can work through ADSL connection to register to UC540 in the HQ and as i read it can do this function without need for another VPN router in the branch just an internet connection and the SPA525-G2 can do thi...

Hi!I have à problem with the configuration of music on hold on my SPA 9000. I've change the MOH by TFTP server (like in admin guide). It works but only with internal calls. When I put on hold an external caller, he hears another music but not my musi...

After a discussion today with Cisco tech support, I learned that the firmware on phones that are registered with the UC320W cannot be upgraded past version 7.5.2(u3).  The current version is 7.5.5 and I was unable to upgrade the firmware on my phones...

Small Business UC320W Configuration Utility ver 2.3.2 (6)When I try to login UC320W I get the following error screens below. the login screen just freeezes up. Is there a way to reload the config for the UC320W via USB or another way.Screen 1Fatal ER...

I have a main office utilizing a UC540 for VOIP and routing that is connected through an IPSEC VPN tunnel to an RV180W at another office. We have both data and voice traffic traversing the tunnel. The speed on the remote end is rediculously slow. I r...

Hello:Is there any way to set up the SPA2102 and SPA122’s to cut off the voltage on the line if the extension is not registered?The reason for this is that we are using these for a special alarm application. The alarm panel needs to know when to cut ...

Hi,can I have a step by step guide for cisco UC560 microsoft lync integration.RegardsAristide

I had an SBSC engineer tell me at some time recently that there's some issue with certain software versions of CUE where it can suddenly experience corruption meaning data loss. He said to upgrade to 8.6. Can someone tell me which versions were affec...