Dear, I'm trying to set up a link E1 ISDN voice in my uc560. I contacted Telecom and she said to did not need to define the "Switch Type" (as: Net5 5ASS, 4ASS....) they use a modem to convert the signal that comes from the fiber to rj45. Currently, m...
Hi, I have one UC520 and one UC540 with a sip trunk between them. On UC520 I have a SPA508G with a 500S addon. I would like to setup on 500S some buttons to monitor lines on UC540. Is it possible ?Regards
My Company use BE3000+SPA8800 , and our customers(use Microsoft Lync Phone ) can not dial extension number from PSTN（ it is ok to connect to AA but when type extension number, there is no response）. It seems that auto-attendant device is not sensi...
What is the secret to MOH sounding good on the cell phone? We have tried the built-in MOH file, tried uploading an MP3 via OfficeManager, and plugged in Muzack via the external port. All sounds good internally, all sound terrible on a cell phone. I h...
We deployed a BE3000 about a year and a half ago. Had a fair share of problems, but thankfully got most sorted out after a while.One problem that has persisted is what could be described as a 'phantom dialtone'. Most often experienced first thing in ...
Can a page be sent to all the idle phones at a site? Ideally, the customer would like to use phones to broadcast a page throughout a facility. What are the options on a BE3K?*Partner Question*
I have a question regarding the delay from dialing a number till the dialed phone starts ringing. If i dial through the analog phone connected to my SPA3102 the dialed phone rings 3 sends later in comparison with dialing from phone when its directly ...
I have a device connected to a SPA112 which initiates a call to our operator. When the operator ends the call the device goes silent for a few seconds then gives the off hook howler tone. As there is no handset to this device, the only way to stop th...
Model : UC520IOS version : 12.4(20)T4CME : 7.0What version of Cisco IP Communicator supports for the UC520 with CME7.0?Release Notes of IP Communicator is not included CME7.0 in Supported Releases.http://www.cisco.com/en/US/products/sw/voicesw/ps5475...
Hey, Is there a place where we can download more ringtones for the UC500 in raw format?Like the oldschool cisco CTU rings from CallManager etc..?
I have two SPA414G IP Phones with screen displaying “S.O.S. – Phone In Recovery Mode”I did follow the procedure to recover SPA514G without any success.I did notice on the Configuration Upgrade that Software Version is 7.5.1tec. (see attached picture)...
Hi!We are deploying SPA504g/SPA514g as our main business solution and we are having problems only with the SPA514g. They reboot 3-4 times a day, hangs once or twice per week and our clients are getting frustrated about their new solution. We were usi...
Hello,we have 4 SPA504G in our company, they can make and receive calls, but not on the local network.First telephone IP is 172.16.65.1 and second is 172.16.65.2, when I dial 172.16.65.2 as a number it replieswith "Invalid Number".We have another voi...
Hello all, can anyone tell me if the BE6k BU supports 2 instances of UCCX on a BE6k? We have a customer with 40 agents in TX and 15 in CA and they currently have 2 UCCX systems. They only have 300 users in total and I wanted to m...
Hi,Can anyone tell me if the UC520 running the latest support pack has support for SRTP (over UDP), SRTCP (over TCP) and/or TLS encryption?I would like to encrypt the SIP trunks from the UC500 to our SIP provider.After that I would like to encrypt fr...
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