Is there a way to adjust the volume for the MOH on the UC320? I see there is a volume slider for paging, but can't find one for MOH. I am getting complaints from a client that the music is too loud.Thanks,Greg
I am being sent out to a client site, that has a UC-540 that was configured by another company. They are complaining that the system does not allow for somebody to answer a group page by picking up the handset. They say that this feature works at ano...
Hello,I have been searching for the past 6 hours and I have no clue what to do at this point. Any help is greatly appreciated.We have been using a UC520 unit and CE520 switch without any major problems for about 7 months now. About a month ago, we go...
We have some phones in shipping/receiving and production which are fairly loud areas. Our building is 100% VOIP, so no chance at easily doing analog line via ATA. And setting up a SIP server for 2 ringers using something like Algo Solutions 8180 SIP ...
We have a recent UC320 install and auto attendant and listening to internal voicemails are all working. When a caller leaves a message from an external call, the voicemail box does pickup and allows them to leave the message. However, when a us...
Dear Expert,I have a UC520 with several phone book entries. Normaly if someone of these persons is calling, it should display the name of this person instead of his phone number. Is this also possible if I use external phone book?Need informationBest...
Hello,I have deployed the auto attendant in my UC560. The AA is answering incoming calls from an analog PSTN line. The problem is, when a client hangs up during the prompt, the call isn't disconnected and is forwarded to a blast group that I have as ...
The new ordering guide is out and being a disty, I'm concerned about the new sku's. They make sense except when there is going to be some special pricing via DSA or OIP. For example, if a partner or Cisco AM is creating the BOM, they are most likely...
My company use BE3000 as Telephone system,the phone type is 3905 and CIPC,and use SPA8800 to connect PSTN.I have few questions as below: 1.How to use /config meet-me and ad hoc ? The meet-me number is 4400-4499 in the Dial Plan (can not edit...
Can anyone answer the following about the autoattendant on the BE 3000 please:When you choose the wav file you want to use for the Open/Closed prompts, are these wav files stored on the BE3000 itself or is it uploaded from the client machine you happ...
I wish to upgrade the firmware for my SPA 504G (currently sitting at 7.4.3A). However, despite tearing apart my office I cannot find the CD that came with the phone. To make matters worse, the computer on which the software was originally installed w...
Hello, please assist if you can.I have been trying to do a config backup via cca on 2 separate UC540W, both of them return this error message; Any idea why this is occuring, and suggestions on how to get pass this?
Hi everyone,I have a spa509 phone that belongs to a hunt gruop. Usually, 'Logged out from hunt group' message is shown, but nobody has pressed HLog softkey. So they have to press it to Log the phone again into the hunt group. The system is an uc560....
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