Voice Systems and Accessories - Small Business

Hi everyone.We have just purchased and installed a UC540W. I am a software developer and am keen to try and get some TAPI functions integrated with our in-house CRM, in order to do this it appears that I need either the Smart CallConnector Toolbar or...

First let me say that I really have tried all the obvious - cables, power cords, outlets, etc.  I've replaced the VOIP router and the cable modem also.  But I lose the connection several times per day and have to power cycle to get it back.  Started ...

Hi all,When i call someone, he can see the incoming number is my company operator number. How can i change it, let him see my personal office number ?Thank you!

I have a Cisco IP Phone SPA 303. I am trying to figure out a way to have a different ringtone when we are calling internally within our system versus what we hear when an outside customer calls in. Is this a possible feature for this phone and if not...

Hi all,I have just posted this under another discussion but after further consideration believe it best to start a separate discussion.  We are a partner that has just sold our first BE3000 for a 15 user office and are realizing there are some curren...

I seem to be having a sporadic issue with my UC320 and SPA508G phones.  after hanging up a call, the system freaks out.  Cycle all of the equipment and everything works fine again until a call comes in or a call goes out.  As soon as the handset is h...

Our UC560 which has been strumming along for a little over 2 years with no changes to our environemnt, or our uc560 (including firmware / software pack upgrades/etc)..  has just now started refusing connections via ssh/telnet/cca as well as phone cal...

Hi,Does anyone know if the UC320 can divert incoming calls to the SIP trunks if the FXO is busy?I have a customer with only 1 PSTN line and 2 VOIP lines.Regards,Kelly

Hello,my SPA worked a lot of years without problems under various phone providers and same SIP provider until my last change with a new router installed. I have a problem with the router configuration which I still didn't solve but while testing this...

I am testing the SPA112 to be used with our SIP application. the SPA112 is working perfectly but we need to do an auto answer because we will put headset directly instead of a phone (the user dont need too answer/hang up the call because everything i...

I have a SPA301 IP phone for my small business and whenever I make calls requiring keypad input, I noticed that the key tones never work. Is this a function of the phone that is somehow disabled?  Quite frustrating as there is no mention of it in any...

Hi I configured  VLAN 5 ( 192.168.5.0/24 ) AND VLAN 2 (192.168.2.0/24)  in a simple network with  Cisco Router 877 + Cisco 2960-S Switch . I  put  BE3K on VLAN 2 with  ip address 192.168.2.2 /24 and  192.168.2.3/24 ( media source).   I also connected...