Hi AllI wanted to can someone tell me what is the process for migrating users from a MCS 7828 to a UCS C220. A associate of mine called me about doing a migration from the MCS to the UCS series and he wants to know how does he get the users o...
We've had a request from a UC320 customer who had professional voice audio done for AA's and MOH. They want to also have the same service produce the same 'golden throat' audio for several group (general) mailbox announcments. I dont see a way to do ...
This reference (from public site) states (3) AA and (10) Hunt groupshttp://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps7293/reference_guide_c07-566560.htmlThis (harder to find document in supportforums) references (5) AA , but it do...
I have certain users that need to know what PRI channel a call is coming in on for emergency/911 trace info.I found that they can see this info if they have access to the "Show diagnositic log" at this address on the UC http://10.1.100.1/exec/show/lo...
I have a Linksys SPA-942 with a missing desk stand. Does anyone know where I can purchase one? All I need is the desk stand, but can't find any place to purchase. Thank you.
I've searched everywhere but for some reason the PAP2 and SPA2100 are not listed in the Cisco firmware download section. I found PAP2T and SPA2102 but not PAP2 and SPA2100. I did find firmware version 3.3.14 for SPA2100 in the forum but it's not the ...
Hello,We have an Cisco UC540W-BRI-K9 and now we have a new ERP (Sage) which is compatible with TAPI protocol.What do I need to add telephony feature in our ERP (clic to call) ?The UC540 is natively compatible with TAPI protocol to control an IP Phone...
Hello,I'm using SPA504G and SPA514G on an asterisk server.Here is my sip.conf for the phone I want to monitor :[home_300]callerid=300 Bureau <300>secret=xxxsubscribecontext=sub-phones...And here is the extensions.conf related to this phone:exten=> 30...
Hi GuysPlease can someone advise Why I cannot dial *21* or #21# from UC320 ? I am getting an error message "Invalid Number".I need to dial this number to activate Call Diversion from the telephone exchange. Its a feature provided by Telstra.CheersSye...
I've noticed when the SPA122 dials a call and receives a SIP 484 "Address Incomplete" response from the call agent, the call agent plays an announcement "call cannot be completed as dialed" and then the SPA plays what sounds like a dial-tone. It's ac...
Hello Cummunity.Our SPA 509G and SPA 525G2 doens't display the german character ä, ö and ü. The Personal Addressbook looks like this:"PersĶönliche Kurzwahl" insted of "Persönliche Kurzwahl".Installation was done with CCA.How do i fix that ?Thanks an...
Hello Community.If i setup the voicemail to mail. The setup doesn't work because, the mailserver is in another network than my UC. So therefore IP traffic from the UC to the mailserver works, but IP traffic back to the UC doesn't work because the rou...
Hello Community.The customers wants to send the call back to the initiators voice mail. This means exactly:Step 1: The Phone of user1 is calling (if no answer forward the call to the main desk)Step 2: The main desk phone is calling (if no answer forw...
I have a problem during setting up a new UC540 (it is updatet to the newest release 8.0.2)During the setup wizard, i cannot select any dialplan, because the configuration assistent notifies me, that he cannot find a appretiate "OutgoingDialPlan_WHATE...
Hi Folks,I have this weird issue where the SPA takes 9.7 seconds (as per looking in the tcpdump) after receiving the INVITE to return the 180 Ringing. But it returns the 100 Trying after 0.06 seconds so I know it got the INVITE.t0 => INVITE sent to S...
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