Hello, is it possible to have "Night Service" trigger "After Hours" so the Auto Attendant uses the Night options?This customer would like the ability to quickly/easily put the system (UC540) into After Hours any time they choose. Their "open" hours ...
Hi fellow members,Latest firmware installed 1.3.1, all incoming calls are dropped after the first ring and then followed by busy tone, all outgoing calls are fully functional. There is not much to say except that i followed all the ITSP config requir...
Hi,Got a problem with a UC540. Call forwarding does not work to external numbers. That is both CFwdAll set from handsets, call forward on busy set from CCA and manual transfers to external numbers.You just get slow busy.All calls are via SIP.I've att...
HelloI have a UC320 with three SPA502G phones.3 phones:x100x101x102Confernce calling is not working as I expect it to.1. I place a call from x100 to x1012. x101 answers3. x100 presses the CNF softkey (I forget the exact letters on the softkey)4. x10...
Hi all!I have several faxes with SPA8800, four of them are Canon L900 (are old models) and with all of them I can not receive any fax.I am doing some test and I think that the problem is with the ring tone duration. By default, there are two short ri...
Hi All,Has anyone gotten FAC to work with the UC560? The box only crashing when the voip is enabled. When i shutdown the voip it makes the calls successfully.can help is greatly appreciatedhere is the configurationPlace the files in flash enter_accou...
Hi. We have a user extension on the FXS port using a Panasonic DECT phone. Currently, if he has a vm, he gets a notification on the set, a stuttered dial tone, as he should. However, he has to dial the vm pilot extension, then enter his extension, pa...
Hi!As you all can see, I'm fairly a new member and I hope to get the best answers my ISP couldnt give me here ! I've recently change ISP to a new one with fiberoptic connection and VoIP. They had their own modified boxes but they costed to much so I ...
Hi:If I set the QoS Upstream value to 500kbps for DSL and then make a call, then goto a networked computer and pull a file through the DSL, the download speed seems to also be limited to the same 500kbps as set for upstream.I'm wondering if this is s...
This is a design question.From what I have read, the UC320 does not have a built-in firewall.If this is the case, it appears that I need a separate appliance to be my Internet firewall.Is it standard practice to pass SIP through a separate firewall a...
Hello, I have a problem here and I really appreciate if one of the professional can assist me on this. I want to setup my SPA 400 with SPA 9000. I tried to use SAP 9000 Wizard to setup SPA 400. The wizard detects SPA 400 on the network and identify I...
Hi, I've got a UC560 that I need to configure for Fax2Mail. I've read through some guides and I'm following this guide for configuration:https://supportforums.cisco.com/docs/DOC-9718 . Looking at some posts on this forum concerning Fax2Mail, this see...
UC560-specific issues from my partner:1. The integration between the desktop phone and softphones as Jabber etc. we need to get a more clear description. We have Jabber as "stand-alone" working right now, and that's not where the problem lies, but we...
We have a UC560 with an AutoAttendant script answering all lines. In our AA script menu, pressing "1" rings Blast Group 1 and pressing "2" rings Blast Group 2.Here is the layout of the Blast Groups:Blast 1 = Extensions 21, 29, 30, 31Blast 2 = Extensi...
I have a UC540 system that when you open the topology map screen in CCA 3.2, it only shows the UC box, the ESW switch, but no IP 79xx phones. All the phones are registered and operational. The phones are discovered during the discovery phase if I sca...
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