Voice Systems and Accessories - Small Business

Has anyone ever experienced the following:Customer is having A4 coming up on the called ID and the phone rings 5 or 6 times and when answered there is no one there. It continues to call back a few times and then stops. Then it will re-occur after tha...

Hi everyoneI have a problem with a UC560 installation. The system is in Spanish European and the 504G phones are in spanish. But the 7925 wifi phone still are in english. I have try update from 8.6.0 to 8.6.1 and the issue persist. I have a TAC case ...

I have a customer with a BE3000 using analog lines terminated with a SPA8800. There is no PRI in this installation. Users are complaining of hearing echo while on outside calls. Any thoughts on what I can fine-tune to eliminate the echo?Ryan

HelloI have a quick question. Is it possible to use the SPA112 to connect an analog home line to a SIP based voice mail system? If so, can you programthe SPA 112 to only answer the incoming call after a certain number of rings?Thanks                 ...

Having an issue with the configuration of a UC540 using CCA 3.2.2.  The issue is that the configuration is not built correctly - voice VLAN, routing, ACLs, more are all incomplete/incorrect.  Example - default VLAN is changed to 192.168.1.1/24, voice...

Hello,for a new implementation we are looking for an option to configure Hoteling on a broafsoft sip server, to use extension mobility. Somehow I can not get the ACD login feature to work, ant neither the EM functionality on this phones.Has any of yo...

This feels like a really dumb question but I have RTFM and still am stuck..  This is my first UC setup, although I do a lot of IP networking...We have a UC540W with 2 x BRI so up to 4 PSTN calls.I want the inbound calls to go to extension 100 which s...

Hi, I'm using SPA525G2 phones in an environement running a UC560. Some users told me that these two problems occur regularly:1) When the secretary forwards a call to another employee, the call is lost as soon as the recipient answers the phone. The c...

I am trying to log into my UC540W via CCA and i am getting a pop up box asking for realm "level_15Any ideas, I thought my password gave me full access rights.Thanks

I have two UC320's deployed at branch locations. In both cases the supported config from the SIP provider has a direct connection from the WAN port of the UC320 to the Session Border Controller.  Long story short this renders the WAN connection unusa...

Looking for advice troubleshooting voicemail messages truncating.  Version info:UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(2)T2CME version 8.1Cisco Unity Express version (8.0.3)Symptoms:Only happens with external calls.No indication to ca...

Is there or does it already function in this fashion? Currently a client has a phone system where they can do a page all and say XYZ Pickup the Phone, they find the nearest phone and pick it up and it initiates a intercom call basically just makes a ...

i'm currently using my spa122 as router, the calls are always lagging, i can't understand any single word of who i'm calling.If i'm calling and while i try to ping google.com the packet loss increases up to 80% I've an ADSL connection with 512kbps in...

Hi there,Anyone done this upgrade with Windows 8?  We completed the upgrade successfully and everything updated (it seems), except we cannot connect to the phone system on any vlan at this point.  Cisco told me it was because my laptop i performed th...