Voice Systems and Accessories - Small Business

I'm testing an SPA112 with firmware version "1.2.0 (042) Jul 5 2012" to see if some of the previous DTMF issues have been resolved.We have analog devices sitting behind the ATA that require DTMF tones to be played for at least 1 second to be acknowle...

Hi, i have the following questions, hope you help me to figure i out what to do:Im trying to establish a vpn connection betweeen a UC540 and my remote pc for support throu CCA 3.2. The UC is managing an ADSL connection with PPPoE. Everything great so...

We use SIP Trunks on the UC520 and they work fine, call quality is great.  I just set up Live Record as that's a handy feature, however whenever we do it, as soon as the conference starts, the call quality sounds a bit worse.  It's not choppy as in i...

Hello,I am trying to find out the SIP configuration for the Cbeyond service we currently have. What do I have to put in the following fields?Registrar Server ???SIP Domain Name ???DNS Server Address ???These fields are populated with the following:Pr...

Hi,I know there are different kinds of reboot reasons for the SPA-phones.(https://supportforums.cisco.com/docs/DOC-9889)But could anyone specify what reboot reasons that makes the SPA perform a new DHCP Discovery, Request etc.? //Anna

Hello,Is it possible to backup the personal directory of a SPA525G phone incase we need to replace it? At our site i use a program called Linksys SPA Personal Directory Manager to import and export the personal directory of SPA504 and SPA508 phones b...

I can't figure this out anywhere, in CCA for the UC520 how do I set what happens after the autoattendant plays?  I've checked all the scripts and don't get it.  Our main menu says "dial the persons extension or remain on the line and someone will be ...

I have a user who, about 50% of the time when she receives an outside call, callers are unable to navigate through the AA. Press the tones does nothing to the AA, it just keeps on playing. Then i could hang up, call right back and then the AA acknowl...

Having issues getting UC320 deploymed behind RV220W. I setup using SMART designs, but still have an issue, unable to get UC320 on the network.Here is my setup:RV220WWAN - Static IP to ISPLANVLAN 1Inter VLAN Routing - enableddevice management - enable...

Our client occasionally receives faxes to their main phone line. They want to be able to transfer those calls to their external fax line but when they try to transfer to the fax number, the call drops. The phone line is on a PRI DID number and the fa...

Hello,I would like to configure my personal directory from the web interface but it is not possible, it seems to be "read only". I cannot see any Personal Directory button either. Does anyone know if there is another way to edit it? We have lots of c...

Has anyone else hit this issue:006125: Nov  7 12:30:21.132 PST: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 37428> from <cli 192.168..x.x>.Using a UC520.Issue seen in following IOS:uc500-advipservicesk9-mz.151-4.M5uc500-advipserv...

Team,Does anyone know when the 500ds Attendant Console will be supported? ThanksPaul