I noticed across a couple of my more recent phone system installations (uc540/uc560 - 8.6) that voicemails left when a call is transfered to an extension do not have the outside callers number, but the extension of the person transfering the call. H...
Team,Does the UC560 8.6X code support call-back where a user calls an extension and it that person is n the phone or it's busy, they simply hit the callback softkey and when that person becomes available they are alerted with a tone and a screen pop?...
I am currently having an issue with choosing an MOH file using CCA on my UC520. When i'm on the music on hold screen in CCA that would let you choose an audio file for MOH it just says none and doesnt list either of the audio files in the media folde...
I have a customer that I need to configure fax-to-email for on a UC540. Everything I have read on the forum and at UC500.com states that you need the following app to get the fax-to-email inbound/outbound service working but that is for UC520 device...
So one of my business partners has a spare UC520 that he's generiously lending to me to test out and learn with which is amazing. He said to just backup his existing config first and then blow out the config, but said to make sure I do NOT blow out ...
uc560 on a PRI with spa50x phones.. 8.6.. DIDs and calls that go thru an AA first are showing caller-id as a number, but not name and number.. suggestions?thanks
Hello:I have a uc320w device with 4 fxo lines. Our original routing table was FXO==>AA==>Timeout_To_Shared_Extension. Since the timour delay would not allow a 1 second delay in the AA, I decided to change the routing table to the following: FXO==>S...
If a customer purchases a redundant server for BE6K do they use the same hypervisor serial number for the second server?Only a single hypervisor was ordered originally and a second was ordered via PUT, but the serial numbers are the same. Is this exp...
Thought I'd ask the experts here as I can get the UC520 for far less than the UC540, pretty much half the price of it so just curious if it's a bad idea based on what I need. Right now we have just 2 users in the office that will connect to it, and ...
I am writing an application to take one or multiple Call Detail Records files and insert the data into an SQL database. I haven't been able to find any useful documentation at all on what is what in the CDR (which is basically a CSV file).I can certa...
Hi guys,I have a problem with a SPA525G.The phone doesn't work over WLAN. it says it cannot associate with the AP.The AP is a AIR-AP1041N-E-K9 (c1140-k9w7-tar.124-25d.JA1), configured with WPA2/PSK/AES.The Laptops (Win/Mac) are working great but the ...
Hi I am working on the BOM for BE6K 9.0 with redundancy and need to clarify few things please:1) I don't see SKU for CUP redundancy and unity connection HA. In 8.6 there was a SKU to order 2 copies of CUP (CUP-86-UWL) and SKU for UnityCon HA (UNCN8-V...
The device emulator for the UC320 is a great tool. Do we have one for the BE3000? Is the BE3000 the same code base as the UC320? Most small business owners have multiple companies under one roof. I note in teh UC320 I was not able to have a dif...
When calling in from externally, I can dial the external paging extension or an extension of an internal paging group and page through the system. Is there a way to prevent external callers from dialing these extensions?Thanks!Matt
Hey guys, Quick (and stupid) question regarding dialing 911If we have the following config :dial-peer voice 58 pots trunkgroup ALL_T1E1 corlist outgoing call-emergency description **CCA*North American-10-Digit*Emergency** translation-profile outgoing...
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: