Voice Systems and Accessories - Small Business

Hello,how hard is it to roll out a UC without using a dedicated voice VLAN?  For example, onto a site where end-to-end VLANs don't work?The mix of switches, lack of CDP and small number of handsets means that we would like to roll out to a flat LAN -...

Good afternoon,Just purchased a UC540. when powered up there is no connection an all ports.How can I connect & run the CCA. I look very much to find a startup guide but didn't succeed.Is ther any doc / procedure to start that unit.sorry to disturbing...

I have uploaded images from the usb port on the spa525g2 phone. Now how can I delete it from the phone ?

Hello,I have a uc540 I've primarily setup with CCA but did some of the vpn work myself since it was a special install and CCA was choking on some things.  Primarily the client didn't have the ability to create vlans for the voice and phones.  And CCA...

User was using the scrolling buttons to select different calls and suddently the screen goes solid grey.Power cycled using the PoE connection.  The phone buttons functioned but the screen remained solid grey.Without the use of the display, I stepped ...

Hello dear Community!1:  I am setting up a UC540 with 7 SPA 501g IP phones. I was wondering if there is any cisco tool or 3rd-party-software to monitor an incoming call,     so i can see the number calling me, lets say on my computer screen. Addition...

Related to my previous post (19 Oct one way audio). Do i need to add the internal dialling key code (eg 2xx) to the call restrictions? I don't see it in any of the full, expanded or basic privilege levels. If so, how do i add this? I am using firmwar...

Like many of us, for many years now, have continous problems with the Cisco SPA500S Attendant Console. In my case, I'm running my phones with 7.4.6 because it is the version of the Cisco SPA504/508G phone firmware that is certified to work on our cur...

If you program all 24 speed dials on an extension on a UC540 (SPA504G) how do you dial them if you only have 2 spare keys?                  

If you park a call on an IP handset (SPA504G) on a UC 540 how can you retrieve the call on an FXS device?I have tried *0 and the parked extension number                  

Hi, my customer asked if the following function can be realized.was looking for a way to see if they can do a “You’ve reached Flower's VM, if this matter is urgent, please press 0 to speak to the receptionist”. Right now her message is “You’ve reache...

Is it possible to obtain a copy of Business Edition 3000 that you might load into a virtual machine lab for study?  Somehow I have CUCM 8 with all the CUPS, Unity, Contact Center etc. but not BE3000?   Actually, I bought my CCIE lab full of virtual m...

Hi,A client of mine needs a Call Center, starting with about ten people. I used to work with UC500 devices, so I thought to use B-ACD capabilities of UC540, but it is not clear yet. The client also wants a Call Center software. I have been reading ab...