I'm getting the message Recovery Firmware v1.0.2 (001)Please select a file to upgrade the firmware : from my SPA112 this morning. I am trying to feed it the file SPA112_SPA122_1.2.1-004_FW.bin which is what I already had on it, using Firefox. It se...
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Forum Posts
Hello,I have 3 distinct sites, each with a UC540. I would like to know if it's possible to configure VPN site-to-site between them, like the following picture ?Tks,Daniel Stefani
Resolved! HIDE USER MENU - SPA525G2
Hi,I need to hide the menus/ submenus in phone user interface SPA525G2:Call RecordingsMP3 PlayerWeb ApplicationsUser PreferencesNetwork ConfigurationDevice AdministrationStatusAfter consulting the Provisioning & Admin Guides and trying to use the ...
HiOne of our customers is trying to dial a mobile number that is 11 digits long, must be new numbers being released. Problem is that when we try to dial the number it doesnt send the last digit, so it only sends 10, can we please change this. Im usin...
Resolved! How to change the password on the UC560?
Hi, Our customer has recently changed the password for his Cisco switches. When I open up CCA it asks me for the password for the switches before the PBX. After I tap in the PW,it then takes me to the topology where you can see all the phones and swi...
Resolved! UC320W FXS dial tone
One of my customers that we installed a UC320W a few months ago has just started having a problem, when they go of hook on the FXS port they dont get any dial tone, i have tried rebooting the box and i have also un-configured and reconfigured the FXS...
Hi All Have a teleworker with a SPA525G2 that is connected wirelessly with SSL-VPN that is experiencing choppy voice calls. The phone has 2 or 3 bars of signal out of 4 when the choppy voice is experienced. We determined that the computers are conn...
I have a BE6k running cucm v9.0.1.10000-37 and Unity Connections v9.0.1.10000-212. I have a CTI (CTI_A); Line 1: DN 6100; "Forward All" -- Voicemail is checked. I have a system call handler (extension 6100)(CH1) where, when a caller presses 2 they...
Hello Community, How do you set a Button to use "101" Page?We have a client using 7931 phones through a UC540. They would like all the 7931's to have a "button" to access Page (101).CCA 3.2 does not give the option in the drop downs. Please advise ...
Recently installed a UC320W on our network and can not seem to connect through any Remote Desktop Connection (Version 2.1.0). I'm pretty sure this is a simple adjustment but I am stuck. The network is very simple but below are the specs: Mac runn...
Good morning,I explain the problem that i have and i am not able to find the solution.In the central office i have a UC560, we want to connect from a remote office some SPA504 and 7962 phones directly to the UC560, we want that the remote office be a...
I had downgraded to 1.0.2(006) via provisioning from 1.2.1-004 to test a call waiting w/ caller ID feature that doesn't work on 1.2.1-004 but now the device is acting sketchy.When I login to the GUI as "admin", no matter what tab I click on top (Quic...
Hello. I have a network set up with a UC560 on one end and a UC540 on the other end. These two sites are connected via a point to point connection.Both UC500's have been configured entirely using CCA.I have Multisite manager configured to connect the...
Hello,in the new FW 1.2.1 it is possible to enable or disable the reset button.Is it also possible to restrict the button to reset 'user values' only and to leave the 'admin values' intact? Or to distinguish between a network factory reset and a voic...
Hello,Is anyone knows the way to change the english menu in the Cisco 303G2 phone into italian language?Any suggestion would be helpful.Thank you in advance,Gergely