Voice Systems and Accessories - Small Business

In Firmware 6.1.11. while sending a fax, spa-8000 doesn't switch to FAX Passthru Codec if the second party (recepient) doesn't support the protocol T38. As a consequence, the fax doesn't pass. When receiving the incoming fax, everything works well.

On the Cisco SPA3102 - I am wondering if there is a custom parameters area where I can tell the device how to send SIP invite requests to the carrier and what to expect / match when the carrier sends a SIP invite to the SPA3102.Please see attached ph...

Is the a way to verify that a call is transferring or that someone did pick up the call I transferred? The display doesn't show anything and my users would like to know something.

Is there a free CallConnector  Client for CME.   I tried the Smart CallConnector Client for the UC540/560, and it gave an compatibility error when it tried to run on the PC.  I have tried the Unified CallConnector Client for the CME, but It installs ...

My organization has the SPA509g telephone.  We have two of the 12 extensions configured on the phone.  The problem we are having is the four vertical buttons on one side of the phone belong to PBX #1 and the four vertical buttons on the other side of...

MWI light is on after the phone has been idle for an extended period (overnight) but there is no message and the light quickly turns off after picking up handset. Minor annoyance. Any ideas on what might be causing this?

Hi All,I have an issue where I receive an external call through SIP for Skype > Ext 201 it doesnt SNR the number to my mobile.However when I call from an internal extension to 201 it works.What am I doing wrong or miss configured?ThanksBrian

Hello,I have two users complaining about inconsistent call quality on their SPA502g phones. The phones are managed by a UC320w and I've tried adjusting the gain levels but to no effect. The users have explained that it sounds as if the person is eith...

Good evening guys,I'm having a little confusion with 'call waiting' and this system. So I have 5 phone lines. Two of them are reserved for 2 attorneys, and the other 3 are supposed to route to the front desk.  I have 2 of the numbers going straight t...

Maybe I'm missing something in configuration but here it goes.UC320W system in Blend Mode with 7 525G2 phones.Phone has 1 Extension assinged (120) with the ability for 2 calls on 120User is on a active call on 120.  A net new call comes into 120 for ...

Hello,A customer' s UC320 throw a "sip 484" error, Sep 22 16:10:44 UC320W user.debug voice: SIP/2.0 484 Address IncompleteI think the problem is the lack of the  "sip domain name" field in the  trunk configuration as i can see one here;https://suppor...

anyone know how I can change the digit that must be pushed to get access to an outgoing line?thanks

Please I need help here. My router I have not used for a long time now. I have configured E1 on it and was waiting to finish up some other configurations from my pone systems. I am through and back to my router but cant get into the rouer through my ...

Please I need help here. My router I have not used for a long time now. I have configured E1 on it and was waiting to finish up some other configurations from my pone systems. I am through and back to my router but cant get into the rouer through my ...