Voice Systems and Accessories - Small Business

I am unable to update the time zone uisng a xml file that is downloaded from the Broadsoft  platform. When   When i extract the SPACFG.xml file from the phone the timezone field displays thsi error:  "<Time_Zone group="Regional/Miscellaneous">[LABEL ...

Good evening,I installed down to a PBX trixbox, a SPA 3102, configured to connect to the Telecom Italian line, and to make telephone calls from voip phones connected to the PBX via telecom line.Unfortunately, after many installations were successful,...

Hi there,We are a small isp which offers voice service on our broadband network via 3rd party. Most of our customersuse the SPA504g phones. The voice service is provided by a 3rd party provider so we are not directly responsible for the configuration...

Is there a way to divert all calls to an external mobile number with a telephone outside the telephone system? The external mobile number is not the same and maybe changes for each activation.We internally use a head phone in case of need to forward ...

Hello,Is there an option to enable a subtle beep when putting the phone on mute. Especially when walking away from the phone with a headset it would be helpful to have the phone signalize that I am still on mute.

Hi, Sorry to re-post.. I just think that the title of my previous post is not correct and I made some progress....I am using a SPA8800 as a gateway, connected to an Asterisk server.I am sure that the PSTN line send the CID of the caller....On the SPA...

Hey AllWe have a small office that recenly implemented a UC540 and all 7975g IP Phones. What I am wondering is this, is it possible to configure these phones to run as a VPN phone so we can have a couple at other small location offices we have with w...

The time on the phones are different then the time on the system.  How do we force a sync?Here is the time on the phoneScreenshot below of system timeThe system has been rebooted twice and still no resolution.

Hi,Can we block to access to call manager (CUCM)  from some untrusted PC through call manager level itself inspite of Firewall ,router or switches   Best RegardsVishal M

When configuring sites for the BE3000, it is possible to define a local area code.  This creates entries in the dial plan that allow users to just dial a local number with the system automatically adding the area code.Currently (as of version 8.6.4) ...

Hi all,I am trying to do my own dial plan patterns because I am in Spain and there are not patterns preconfigured for Spain.I have a SIP trunk into PSTN Connection.The device is a C2901 configured as CUBEFor my test I want to use a custom dial plan s...

Hello,We have one question: Is it possible restarting a XML service from an IP phone after error "ERROR XML 4” appears on the display? How could we make it?Regards,EDIT: We have a service based on XML running on Cisco 7975 phones. This service works ...

We're evaluating SPA504G phones (and their brothers) as replacements for our current best-sellers. I've managed to iron out all of the bugs and troubles, save one.If I watch my SIP packets, I see that a blind XFER to our park server (*77) sends out t...