Voice Systems and Accessories - Small Business

We have just received a SP8800. I have unpacked it and powered it on. The documentation states that the Ethernet address is pre-configured and is 192.168.0.1/24. I have assigned my laptop with an address on this network and cannot connect to this IP ...

Hi. I'm wondering how to increase the call capacity on an 8945 phone.  The user has received a couple messages "Call Failed – Maximum call per line limit reached" when trying to transfer a call.  The user has their personal ext on button 1 and shared...

Hi all,UC320 firmware 2.2.2My first point is about the call group transfer, my customer need to transfert group call to an external number.When you used the phone transfer, the group call are not tranfert.One of the employee need to transfert all cal...

I have a number of these devices, SPA 122's, set up at various customer sites with Polycom analog conference units running on a hosted telephony platform.  They are all running the latest firmware.  They all work great except for one problem.A standa...

Hi,I was hoping that two of the most anoying "features" are solved with the new firmware 2.3.1 (14). But they don't work for me:1) "Return Call without edit dial"I still have to add a leading "0" to the number to call someone back.2) Enhanced Caller ...

                   Does anyone know what VMware version is supported to install Call Manager BE 6000 UCS?what ova template is require to download ? Is there any guid line to install the ESXI software?

Hi I have a customer with a few SPA112's and he is having difficulty changing the admin username and password for the devices. Can you let me know how you can change them?Many thanks,Sam Pryer - Future1 Systems

Hi All,i have UC540 installed with 2 FXO cards connected to them 8 Analog lines the end user requirement to block outgoing calls form all phones except operator phone i apply the call permission for all phone as internal but they still can dial out ....

Hello all,A customer of us wants to expand there isdn lines. A patton smartnode has been ordered en configured for this.I don't get it managed to work with the uc520.The gateway is configured to pass-through everything 1 on 1 to the uc520. Below the ...

Where do you configure the option to allow a caller to be diverted to the unanswered persons mobile phone or other extension rather than leaving a message?Pressing 0 does return you to the operator (even if 0 isnt the programmed operator number)

I have recently installed UC320W with 2 FXO and 1 FXS line using Key system. I have used the Line out to connect the Paging.  The issue is that the customer likes to have all their phones ring and paging on the external paging simultaneously when he ...

I have a customer purchasing a Cisco UC320W, SPA 8800 gateway, and several SPA504G phones.  Right before closing the deal the customer asked about external paging.  It's a small pharmacy and they'd like to be able to pick up the SPA504G phone and pag...

Hi All, A few questions about BE3K as below :  1.    What’s the default prefix  for voicemail  in BE3K ?  or how to program prefix for voicemail in BE3K ?In UC500, we can manually program  a prefix number or code  such as “6”  , then dial "6" + exten...