Voice Systems and Accessories - Small Business

Last week, I bougth a  "Cisco SPA122 ATA with Router" .   This router is recommended by acanac on their website  "www.acanac.ca" for their VOIP phone service.On  the acanac.ca website they show how to enable the remote management but  we receive a me...

In bug CSCty62404 it mentions that the AA fails to answer to incoming FXO calls.  I've had this happen twice to the same customer.  Rebooting has fixed it immediatly.However, in that bug report in mentions that changing the call route to a "blast gro...

I have tried to setup a directory mailbox for use in the auto attendant; I recorded a prompt and callers can hear the full directory information. However the caller has to listen to all user names and can not transfer to the needed extension. Is ther...

Customer has UC320 with external MP3 player and 3.5 to 3.5 line cord. UC320 is set to play external music source and not interanal. Unit software at 2.2.2. GA. I have tested MP3 and it is working, 3.5 to 3.5 is in external MOH plug. I have changed MO...

Hi there,I have a problem with a UC540 connected to the BRI network. When some partners call the central number or some extensions, the receive a "busy" signal. The isdn q931 debug log shows the following (just an example)---024282: May 22 14:42:15.4...

Hi All,Currently I am having some connectivity problems with a couple of Cisco SPA301 phones .... they lose connectivity after an hour.Is there some way of creating ping tests from the phone itself ?Thank you in advance.Paul              

I have 12 Linksys SPA942 IP Phones that I'm using with Asterisk. 5 of them are having handset input problems. It's like the handset mic is permanently muted when the phone is not in handset mode, but the mute button is not active. When the phone is i...

Hello!I am new at this forum and quite new to Cisco UC as well. I am kinda lost and don't know how to go forward.I'll try to describe what an I trying to do. I am working on a Cisco UC560 box and trying to make it work, that people calling from outsi...

I'm provisioning some SPA502g phones via an XML document template from the Cisco Support site and i'm running into a small problem. I want to make the username for the sip extension the same as the MAC address of the phone. But when I put in $MAC whi...

Hi,I have been tasked with setting up the UC560 for my small company and we are getting comcast internet and PRI trunking.I just wanted to make sure I get the correct model #'s with the correct options installed.  If anyone is using this model with C...

The UC320 manual states this about the Force Night button:"In a system with an automated schedule: Press to temporarily override the schedule. The button is red. Press again to resume the normal schedule. The button is green."My client has an automat...

We currently have a situation where the following is installed:  20+ phones (mostly SPA509Gs) via a UC540, which is behind an ASA 5505.  We also have several "remote users" that connect with IP Communicators via VPN.  We would like to add a remote of...

Hi guys,Does anybody knows when SP 8.3 will be released.It's supposed to be out for month now, last update that I had was "Early May", but we are now mid-May.One of our customer is waiting for iPhone support and we can only tell that it's been delaye...