Voice Systems and Accessories - Small Business

Hi We have a Sonicwall TZ210 as our firewall and a UC560 behind the Sonicwall.Issue -  I can't ping the UC 560 data VLan from the sonicwall. The UC 560 can ping the sonicwall. The sonicwall lan is plugged into the UC's WAN portSonicwall - 10.0.102.1U...

I have a user who is getting voicemails filled with Music-on-Hold. Has anyone else ever experienced this?The problem is intermittent, so it's hard to troubleshoot...

Inside of our SIP switch I have a parking lot with BLF capibilities.  The NOTIFY that turns on and off the light doesn't work on SPA500 series phones, however the same NOTIFY will work with the SPA900 series phones.Below is the XML inside of the NOTI...

     Hello,Does anyone have a list of Multisite features that will not work with multiple UC's.  For example will Park work accross sites?  Paging, etc..  I can't find info on what will and won't work.Thanks,      

Hi, we have an employee who works offsite but requires a voicemail box. I have set up the user and voicemail box but with no associated phone. He needs to have an extension and I don't know how to assoicate one with his account. Thanks,Simon Townshen...

Can an XML Application be started via url on the phone (SPA502)? (we cannot initiate a SIP NOTIFY)Or, can it be started automatically on a periodic basis?Maybe anyone has other ideas how to achieve the goal of having call history cleared on a regular...

Dear experts!We are planning to deploy a UC540 system along with our current PABX. PSTN --> PABX (with anlog phones) --> UC540 --> IP PhonesWe have some questions that need your help to clarify before deciding to deploy it.1. Are there any problems i...

I am trying to setup our intercom system with our new hosted IP phone system.ATA - SPA2102Bogen - Intercom EquipmentI have it connecting and broadcasting over the intercom, but when I hang up the phone, the ATA doesn't detect that I hung up and then ...

Hello Everyone,     I am looking for a little advice, I have a prospect that has two offices in the same town, most of the time I setup a UC560 at the main branch and connect the remote via WAN link and everything is good.  Obviously 911 will not wor...

Just had to field a call with a client and this was the reason.when you dial 398 to get to the system configurator, you are prompted to enter your password. You enter your password but nothing happens. The prompt "should" tell you to enter your passw...

I can’t create a conference call.  Some changes to the system were being made and after this conferencing was not available. I believe the error was something like “Can’t complete conference call”. *Partner Question on 8.6.3*

We are trying to implement the following dial plan.  We keep getting and “invalid additional extension range” error. 3-digit extensions from 200-399. Main number is 623xxxxxxx. Feature code is flexible. We would like to use 0 for operator and 9 for o...

After installing CUACCE I have the following error…“Cannot find any phones, please check Cisco TSP installation or consult your System Administrator”  Windows Task Manager shows that TspAutoInstall_1.exe is running. I have removed and reinstalled CU...

Hello,we have a UC520-48U-6BRI-K9, and we would like to substitute the VIC2-2BRI-NT/TE card in the slot 0/2 with a VWIC2-1MFT-T1/E1 card.Is it possible?TIA and regards.