Voice Systems and Accessories - Small Business

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CCA 3.1 and UC520 - not working to default install and use telephony wizard

I have the latest version of CCA 3.1 and the latest UC520 package 8.2.  All I am trying to do is simple default the configuration and use the telephony wizard to set up the system all over again.  This does not work.  The telephony wizard is failing ...

Is there a way out of a User's Voice Mail Box in UC300?

If a user gets to somones's voice mail box, can it be programmed so they can press a button to get somewhere else for help?  Even back to the auto attendant for dialing someone else?I only fine 1 bypasses message, # hangs up, and * allows accessing a...

Jeff by Beginner
  • 3 replies
  • 0 Helpful votes

Resolved! Time Zone Issues..Voicemail timestamps off by 3 hours

Team,I have a uc500 that I have set to EST (-5 EDT) and i point it to a public ntp server.The voicemail module (CUE) I have it set up the same way. The voicemails all show up 3 hours off so I did some digging.In the Web GUI I ran a report and it show...

placroix by Cisco Employee
  • 8 replies
  • 0 Helpful votes