Voice Systems and Accessories - Small Business - Page 466

SPA525G2 - Unable to upgrade firmware

I have just installed a SPA525G2 (firmware 7.4.5 / hardware version 2.0.0) and Im unable to upgrade the firmware. I have tried using both the web interface and using upgrade rule (tftp) using v7.4.6, v7.4.7 and v7.4.8. The web interface reports upgra...

Voice Translation Rule and dial peer

Dear All,I would like create outbound voice translation rule for called number. I want to replace #1 to 91521.The following is my translation rule:Voice translation rule 1Rule 1 /#1/ /91521/user dial: #123457 translate to 9152123457I using test voic...

UC320 & old phones

I purchased an SPA9000, SPA400, and several SPA9xx & WIP310 phones a couple of years ago. As I continue to have problems with the SPA9000 & SPA400, I'm thinking about moving to the UC320 as a replacement.Here's the question: do I have to junk the pho...

Looking for suggestion for auto attendant script

The client's UC540 is currently configured like this....Incoming calls go to custom AA script.Script looks at time of day and if it is during office hours the call gets sent to a Blast group. If no one answers after a few rings then goes to a seconda...

exotic characters in SPA525G/G2

Hi,I'm having some issues with displaying "exotic" characters in the phone display of the SPA525G2. For the SPA50x- and SPA9xx-series I set the charset http-header to "ISO-8859-1". Characters above unicode 0x7F are escaped to their unicode equivalent...

SPA504G IP phones can't hear

We have Cisco SPA504G IP Phones. Some of the phones work just fine, some others can call out but cannot hear the person called. The phones are plugged into the same network. If I take the phones to another location (residence) the phones work just fi...

CCA 3.1 and UC520 - not working to default install and use telephony wizard

I have the latest version of CCA 3.1 and the latest UC520 package 8.2. All I am trying to do is simple default the configuration and use the telephony wizard to set up the system all over again. This does not work. The telephony wizard is failing ...

Resolved! NO Huntstop, Please!

UC540 (8.1, 8.2) with SPA-525G2's. CCA 3.1.1New config from factory defaults.Every time we edit a phone extension we have to go back into the CLI and remove the HUNSTOP so users are not limited to one call at a time.This may be related to SHAREd exte...

SPA921 Firmware

Dear all,I have some serious issues with one of my IP phones, a SPA921 (rebooting, flashing mute LED, no connection etc.). Every troubleshooting and help guide point out that I should use the current firmeware, which must be 5.1.8 or so (I have 4.1.1...

Is there a way out of a User's Voice Mail Box in UC300?

If a user gets to somones's voice mail box, can it be programmed so they can press a button to get somewhere else for help? Even back to the auto attendant for dialing someone else?I only fine 1 bypasses message, # hangs up, and * allows accessing a...

UC320 Generic SIP Trunk missing Domain

I have been having issues when I try to add a generic SIP trunk to an existing configuration with updated firmware. The trunk will register and receive calls but I cannot make calls out. I get a 604 does not exist error when calling out. The SIP trun...

Resolved! Time Zone Issues..Voicemail timestamps off by 3 hours

Team,I have a uc500 that I have set to EST (-5 EDT) and i point it to a public ntp server.The voicemail module (CUE) I have it set up the same way. The voicemails all show up 3 hours off so I did some digging.In the Web GUI I ran a report and it show...

UC320 and Door Intercom

I have an application where the UC320 will be replacing a 15 year old PBX system. The only hold-out from this is that the front door has a single button speakere phone that rings all the internal phones when the buton is pressed. A user can pickup th...

CCA 3.1 not saving phone configurations

Im using CCA 3.1 to configure a uc560 with SPA504G and SPA 525G2 phones.A few of the 525G2's use a sidecar for which im assigning button monitoring.The client has asked that i change the list order. I can go through and change all the button assignme...

Voice Delay after Call and reboot after recording prompt

Hello Folks,I upgraded to latest 2.0.13 which fixed many bugs. Now I am facing these two problems1. When a call is placed, the other party hears the voice after about 1 second of delay.2. When a prompt is recorded then UC reboots itself, why ?? Can'...

Voice Systems and Accessories - Small Business

Forum Posts

SPA525G2 - Unable to upgrade firmware

Voice Translation Rule and dial peer

UC320 & old phones

Looking for suggestion for auto attendant script

exotic characters in SPA525G/G2

SPA504G IP phones can't hear

CCA 3.1 and UC520 - not working to default install and use telephony wizard

Resolved! NO Huntstop, Please!

SPA921 Firmware

Is there a way out of a User's Voice Mail Box in UC300?

UC320 Generic SIP Trunk missing Domain

Resolved! Time Zone Issues..Voicemail timestamps off by 3 hours

UC320 and Door Intercom

CCA 3.1 not saving phone configurations

Voice Delay after Call and reboot after recording prompt

Hearty congratulations to the December Spotlight Award winners!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

7841 3PCC LDAP error connecting to server

SPA303 Call History, External or Internal.

UC560 CME toll fraud issue

SPA122 ATA Bells

Cisco 7970 won’t pull firmware, DHCP Request every 20 Seconds