Voice Systems and Accessories - Small Business

Spa525g2 - Have two ISP's in the office. In an attempt to measure better call quality between the two, we switched the phone systems to the other ISP and then back to the original ISP all hardwired through LAN. On rebooting only three of the five pho...

This post is just so the community knows about what I have been working on. I consider the issue both interesting and closed.For about three weeks we have worked with Cisco engineers to address call dropouts for our VPN phones. Calls typically droppe...

I have been trying this for days and I have been searching for a solution all over the internet but can't figure this out. I am trying to simply setup the voicemail on the phone so that when people call and no one answers, the voicemail can pick up a...

We have a client which has an older Call Manager 4.0 system that is expiring (Actually Publish has died and currently running on Sub only). The system has several ATA186's in use and two VG248 Voice gateways. Can anyone assist me with configuring a U...

Here is my situation: I have a remote office which would like to use an Analog Conference Room phone on an ATA at their remote office connected to their Cisco UC540 phone system. Can anyone direct or assist me with a configuration? Thanks for any ass...

So here's the scenario: Customer UC520 working fine for some time, AA working just fine as planned on business schedules, etc...Client becomes victim of Toll Fraud, contacts us to review the configuration for propoer protection.Unit running 8.0 Softw...

Hello,I have recently bought a pair of SPA 941 voip phones and I'm having difficulty upgrading the firmware.I downloaded the file 5.1.8 win 32 firmware but when I try to open it in windows XP nothing happens. I've waited for a while to see if its a b...

Greetings all,We've set up our UC 560 to output BACD records to our TFTP server. When we first begin receiving records, they are output every hour, and reflect what occured 2 hours previous. So, for example, the 560 will output information during 17:...

Greetings,I have a problem to associate the Spa 942 IP phone to the CME router (2811).It registers well to the CME but it seems this make the router rebooting systematically.What could be the problem? Is it linked to the Memory? The flash is 1-GB.

Hi all,I have multiple SPA525G2 devices deployed, some with the attendant console attached. I am running in SIP mode w/Asterisk, SW 7.4.9c. For physical extensions w/BLF I use the following function:fnc=blf+sd+cp;sub=9000@<proxy>;nme=9000In this case...

Hello,This should be easy to determine, but I seem to find conflicting info. on the Internet.Does SIP use TCP 5060 or UDP 5060?Thanks

hi all, got BACD stats collection working fine using tftp, getting reports and so on, but have a requirement for some additional numbers. Specifically, the customer wants TSF, so percentage of calls answered within X seconds. While there's the option...

I have a client that is reporting an intermittently slow response from CUE. For example, a user will press the message key and wait approximately 10 seconds before getting any prompts from the voicemail. Any ideas?