We have a UC540 customer that was using Smart CallConnector Toolbar 2.1, and we have discovered that version 2.1 of the SCC toolbar is missing features that our customer really needs.Here are the problems we found with SCC Toolbar 2.1:There is no tra...
Hi,I'm looking for Region Pack for The Netherlands. Tried different dial plan's from other countries (Germany/VS/Ireland/France) but none of them seem to work 100%. Also time zone GMT+01 isn't support in most Region Packs. Is there an option to make ...
I have a client who wants to be able to monitor their phone calls coming into the call center. They want to be able to listen to conversations, see the calls coming in and do basic call accouning. Any suggestions?They have a UC520 with 32 users. We a...
I deploy UC500 installs as well as have them bundled with NexVortex for the ITSP. I am trying to change the sip codec from g711ulaw to g729r8, when I do the ephone 1 codec g729r8 then save it, i can make all the calls i want in the world but i cant m...
I recently installed a UC540 with PRI, during testing when I place a call from my cell phone into the phone system and answer with my Cisco phone then hangup from the Cisco phone the person on the cell phone is still connected. They end up returning ...
We have a range of DID inbound from our SIP Provider on the UC320W, I would like to point one of those DID's to the FXS port for fax (inbound and outbound), how would I do that? Thx in advanceAdamDV2 Technologywww.dv2tech.com
dear all i have UC520 system currently installed in our office , i have also 15 ip phone model 521S connected to iti configured this system to send notification on workphone and email for voicemail but nothing recieved i used cisco configuration assi...
I upload music (mp3) file , it uploads to cloud transcoder successfullywhen it tries to save to uc320 it fails"Install Failed, the Cisco uc320w returned error"only a portion of the files was saved.4 minutes mp3 only 1 minute was saved to uc320.
I recently upgraded my IOS to 12.4(22)yb8 and my CUE to 8.6.1 . I have been having little qwerks here and there and was wondering, since IOS 15 is not ready for the UC520 with 8.6, should I downgrade the CUE to 8.1 ? IF that is the case, what is the...
I've a SPA942 system. everything works well on this system, but this week, I call a conferance number, and the ask me to push the star button, to connect the conferance. But when I use the star, the call will direct ended.Can one off you tell me how ...
Hello,We are trying to do a VoIP to PSTN call on two stages. We are using SPA8800 lines. When the SPA8800 hangs-up the VoIP call and waits for digits to call over the PSTN, we need to dial "7878#" (with the # key). The problem is that this digit seem...
Hi all, Im a newcomer for Cisco VOIP products even though I got some non-Cisco VOIP products experience from my previous job. We would like to integrate our UC560 to customer network which already has dedicated VLANs for data and voice. In order...
can you download the voicemail messages manually from the uc520 instead of having to listen to them via the phones?thanks
Is there an upgrade for the UC520-16U-4FXO-K9 phone system to a 32U? or 24U?. I have a client who has only 10 or so employees but each employee also has a phone at home. There for we're at the max and they're adding 2 more employees. Growth beyon...
We are migrating our uc520 to a uc540 and I would like to add a wrinkle on the UC540. We have multiple site to site vpn's that we have set up using cli on the uc520 and they work very well.I would like to add the SSL VPN server to the uc540 so that w...
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