Voice Systems and Accessories - Small Business

We are migrating our uc520 to a uc540 and I would like to add a wrinkle on the UC540. We have multiple site to site vpn's that we have set up using cli on the uc520 and they work very well.I would like to add the SSL VPN server to the uc540 so that w...

HiI have my uc560 with a sip trunk and a fxo lineI use the fxo line to have fax to email, and is working fineBut i also need one more fax machine with a internal extension that will be accessed by the sip trunk, my ISP supports t.38My max machine is ...

Hello there,I've got a uc320 with a esw 24 port poe switch, set up with a sip service provider for 1 trunk. We have 20 numbers available to set up for direct inward dialing but none of the numbers seem to work other then the first one on the list. Al...

Hi,I have been using an SPA8000 for some years now, running three VOIP lines. Now, my provider has changed their servers resulting in SIP and RTP running on different IPs. Unfortunately I cannot get the SPA8000 to work in this scenario. Based on pack...

Hi We implemented UC560 ( 2 BRIs)  on customer site  couple days ago. We configured extensions, call flow , dial plan everything  and made internal alls everything working fine.  But when we made outbound calls  UC560 rebooted immediately. Same thing...

Hello,it is possible to display the name of a caller if under telephony-service a directoy entry is configured.Is it also possible to show the name for dialled numbers, so you can see it under "dialled numbers" if you press the button "directories" ?...

Hello.  I am being asked by a customer this:"Can you confirm with Cisco about how an agent can interrupt the queue to take a call?"On the Queue Member's phones it shows that there ARE calls in the queue, but available (agents not on a call) agents ph...

Since the Upgrade to 2.2 I am unable to access any of my SIP providers abbreviated dialing functions.  Example.I previously would access SIP providers by entering a 7, 8, or 9. Because I had setup with SIP provider an abbreviated dialing scheme (simi...

Hi all , I need to replace the SPA9000 with an UC560 , but the customer want to use the olds SPA942 and the SPA962  . Are they supported on the new UC560 solutions ? Thansk and Best Regards Daniele

I've been having an issue with a UC320 with FXO lines from Frontier in northern california. Complaints from the customer are low incoming audio, low outgoing audio, echo, and general poor audio quality. I have tested and set impedence on all lines, t...

I updated two systems to the new software today in  hopes of resolving some issues i'm having, and ran into dial plan issues after doing so. I'm posting A) to get comment from the Cisco guys and B) as a warning to other users.Here are my experiences:...

We are having a problem with a 7975 phone that says logged out of hunt group at the bottom of the screen.   The only hunt group they are a part of is a pickup group.  I removed them from that and the message still comes back even after rebooting the ...

Does anyone have any recommendations on SIP providers that are any good or ones that should be avoided? Any feedback would be appreciated.

Hi Again,Just one more question.Trying to add a DID Range that is not specified in DID to internal extensions explicitly and I am getting the following error."The Start and End PSTN numbers should be the same for this port selection."I am trying to a...