Voice Systems and Accessories - Small Business

I'm almost sure there was a topic here before about this -- but I can't seem to dig it up at the moment.When is the redial bug going to be fixed?I get almost constant complaints from customers about this problem. It really begs the question -- why do...

Hi we have a spa8000 and 9000 on the network with sipgate.co.uk as provider. using 8 eurotel phones.Everything  is ok (internal, external dialling, voicemail forwarded to sipgate)  except we cannot transfer external calls to another internal phone.Th...

Hi,We have 2 sites with UC540 box and both are connected to each other over Internet VPN.Internet VPN link connected with Firewall at both side and we have implemented VPN tunnel between both Firewalls.We are able to ping both side UC540 box , we hav...

Is there a "for dummies" guide to setting up the AA Prompts, because I have read the same 4 pages in the manual at least 10 times and can't make heads or tails of it?  Our new phones are SPA508G.  Our staff is very small and what we're wanting the AA...

hi all,Can we give an end user some administrative rights in order to let him add contacts to the external directory from on his callconnector client. Option for new contact is greyed out by default and I don't find how to enable this feature.For now...

Hi There,we have a client setup with UC560 main site, UC540 Second site, with multi site setup.We have Site1 and Site2 mainnumber  calls coming in via SIP to Site1 for the receptionist to Handle, and DDI for Site 2 coming in via SIP to Site 2 Direct....

hi all,which are phones i can use for ssl vpn phone concept in uc560 ?except spa525  , shall i use 7900 series phones on uc560?thankscyril

Hi all,Looking for a way to view live calls in progress on the ucs 560 from the cli, station to station or station to pstn.Thanks

I am trying to determine if by default, when a phone goes off-hook, if it is possible to grab an FXO line instead of the user's internal, personal extension. I have a user who does not want to dial 9 o reach an outside line, he want to "pick up and g...

We have several offices in different states that are using Generic SIP trunk from Simple Signal and when one employee calls the extension (DID) of another employee at a different office, the call does not go to voicemail but instead gets, no mailbox ...

Running FW 2.1.5 and when calling inbound over SIP trunk and call is transferred to VM, the greeting played is garbled. Issue also with FW 2.1.4.A similar issue exists per post https://supportforums.cisco.com/thread/2128159 however NAT Keepalive has ...

Hi,Is it possible to hide this account from the view in Smart Call Connector?Thanks

Question:We have a customer with a Cisco UC520 and 7940 series phones currently at 4.2 software. We are adding SPA504G series phones but the unit wont recognize them, we have tried just a phone upload to 8.2 but the unit still doesn’t recognize the p...

Hi!!I would like to know how many PVDM came with the PN: UC560W-FXO-K9 ??? Is possible to upgrade the PVDM on this equipment??? Now I need to license the UC560W-FXO-K9 for 40 users. Tks! Márcio Rossetti